We at buttery.com ensure the privacy of all our users and customers
Users Information and Privacy
Butterry.com is committed to protect all the information you share with us. We have taken and take strict measures to protect our customers’ confidentiality and security of data stored on our systems. Our Website encodes your credit card number and other personal data using advanced Secure Socket Layer (SSL) tools to provide secure conduction of all data. Only authorized employees are given access to perform their duties on your information. Any employee found violating our privacy and/or security policies is subject to penalizing actions with possibilities of suspension and civil and/or criminal prosecution.
At Butterry.com, we keep a track about your information in order to offer you the best possible shopping experience. When you register (sign up), you use your personal email ID or create a new one and provide password. This allows you to use your account on our website and place orders. While registering on our site, we also ask you to provide some personal details like your name, phone number, debit/credit card number, email ID, billing and shipping addresses, etc. in order to complete your order. Some of the information of our customers may be disclosed to related members of our staff and to particular third parties like shipping provider and credit card processor who include in the completion and delivery of their order. Your personal information like your phone number and email ID would be used to contact you to confirm your orders and for any queries related to your orders or to notify you about our offers and discounts in case you have chosen for such services. We also keep a record of your past orders, purchases, returns, cancellations, and credits in a secure system and access given only to authorized person.
Where we use your information?
At Butterry.com, we use your personal information to enable the services that you have requested for. We maintain your personal information in the folder and use it to resolve any differences, troubleshoot hitches, help promote safe trading; collect or refund fees; take your opinion about our service, keep you updated about our online and offline offers, services, and products, identify and correct us against fault, protect our users against fraud and other criminal activities. Sometimes, we check multiple users to detect problems or resolve disputes, and in particular we may check your personal information to identify and differentiate from other users who are using several User IDs or aliases. We may relate and analyze your personal information for faults, errors and for exactness.
When you open an account with us and place an order and use your credit card, we ask for financial information to process your order, and your billing detail to bill you, and deliver your product.
To whom we disclose your information?
We cooperate with law enforcement and regulatory inquiries like intellectual property rights, fraud and other rights, and to help and protect you and the community from fraudsters. Thus, when we receive such kind of request from the concerned authorities like government officials for criminal investigation, alleged illegal activity, we are authorized to disclose your personal details like name, state, city, telephone number, email address, User ID and other required details about you without summons. Other instances, where your personal details will be disclosed are to the intellectual property right’s owners under confidentiality agreement in order to provide right information and fight intellectual property infringement or other unlawful activity and support investigation of fraud.
Although, we follow industry standard practices to protect your privacy but there are certain circumstances when your personal information and private communications will be disclosed.
Service providers’/Third Parties
Butterry.com may allow numerous outside agencies called as third party service providers with limited access to operate our Website. For instance, we may allow third parties to host our Website, access to various features on our Website, analyze data, provide search results, send emails, and links, and assist in fulfilling our customers’ order. In such scenarios, these third parties may need access to your information in order to provide you with unimpeachable service. Information will only be revealed to these service providers/third parties on a need-to-know basis, and they will be given limited access and allowed to use such information for the purpose of providing that specific services related with our Website.
Changes in policy
Get in touch with us to access your Personal Information
Upon written request and subject to certain exemptions, Butterry will disclose you about your personal information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the above mentioned contact information. When requesting access to your personal information, our customers may be asked to provide some detailed information as that will facilitate us to check their identity and provide the right to access, as well as to search for and provide the personal information that we have about them in our folder. A certain fee would be charged in this regard and it will be informed well in prior and will be not more that the maximum fee recommended by law.
Enjoy safe and sound shopping at Butterry.com
We at Butterry.com use latest encryption expertise, digital documentations, secure commerce servers, and certification to make sure that our customers’ personal information is secure online.